・When will my order arrive?
Orders are shipped within 1 to 3 business days of the order date. We do not ship on weekends or holidays.

・I want to check if my order was successful
If you placed your order while logged in, you can check it in your order history. If it does not appear in your order history, your order has not been completed. If you ordered without logging in, you can verify your order via the confirmation email sent after your purchase with the subject line "Thank you for your order." If you have not received this email, please contact our customer support and we will look into it for you.

・I received a defective or incorrect item and would like to return or exchange it
We apologize for the inconvenience. Please contact our customer support within 7 days of receiving your item with your order number, the email address used for the order, and the item you wish to return or exchange. We will provide you with instructions for the return or exchange.

・I would like to return or exchange an item because it was not what I expected or did not fit
Please contact our customer support within 7 days of receiving your item with your order number, the email address used for the order, and the item you wish to return or exchange. We cannot accept returns or exchanges after 8 days have passed.

・Can I return sale items?
We do not accept returns or refunds for sale items.
　
・What payment methods are available?
We accept payment via credit card, cash on delivery (COD), Google Pay, and Apple Pay.

・Do you offer a rewards point system?
We do not offer a rewards point system.

・Do you offer hemming services?
We do not offer hemming services.