PRIVACY POLICY
groundfloor Inc. (hereinafter referred to as "the Company") complies with relevant laws, regulations, and standards, and strives to ensure the implementation of the following Personal Information Protection Policy.
1. Management of Personal Information
The Company strives to maintain the accuracy and currency of customer personal information. To prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we implement necessary measures, such as maintaining internal management systems and ensuring thorough employee training, and carry out safety measures to manage personal information strictly.
2. Acquisition and Purpose of Use of Personal Information
With the customer's consent, the Company acquires personal information appropriately without resorting to deception or other wrongful means, and uses it for the following purposes:
(1) Providing various information from our corporate group
(2) Contacting customers regarding orders, shipping, payment processing, and after-sales service for our products
(3) Providing personal information to third parties to the extent necessary to achieve the aforementioned purposes
3. Prohibition of Disclosure and Provision of Personal Information to Third Parties
In principle, the Company will not disclose personal information to third parties without the customer's consent. However, in the following cases, we may disclose personal information as an exception. In such cases, we will conduct a rigorous investigation of the third party and perform necessary and appropriate supervision to ensure the secure management of the personal information.
(1) When prior consent or approval has been obtained from the customer
(2) When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual
(3) When personal information is disclosed to payment companies for identity verification, billing address verification, and credit checks
(4) When providing personal information to business partners; provided, however, that the information disclosed in such cases shall be limited to the scope necessary for business operations
(5) When provision is required by law
4. Use of Cookies
To provide better service, the Company may use cookies; however, this does not allow for the collection of personally identifiable information and does not infringe upon the customer's privacy. If you do not wish to accept cookies, you can change your browser settings.
* A cookie is information sent from a server computer to the customer's browser and stored on the hard disk of the computer being used by the customer.
5. Use of SSL
When inputting personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent such information from being intercepted, interfered with, or falsified.
* SSL is a function that encrypts information to prevent eavesdropping and data falsification during transmission and reception. Using SSL allows for safer transmission of information.
6. Changes to the Privacy Policy
The Company may change the contents of this Privacy Policy without prior notice due to business needs, the enactment of new laws, amendments to existing laws, or other circumstances. In the event of a change, we will post the update on this website. Please check the latest content on this page when using our services.
7. Contact for Disclosure, Correction, etc., Regarding Personal Information
If a customer requests disclosure of their own personal information, the Company will disclose it promptly. At that time, if the customer's identity cannot be verified, we will not comply with the request. If there is an error in the content of the personal information and the customer requests correction, addition, or deletion, we will investigate and respond to such requests promptly. At that time, if the customer's identity cannot be verified, we will not comply with these requests.
Inquiries are accepted via the link below.
Click here for inquiries
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1. Management of Personal Information
The Company strives to maintain the accuracy and currency of customer personal information. To prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we implement necessary measures, such as maintaining internal management systems and ensuring thorough employee training, and carry out safety measures to manage personal information strictly.
2. Acquisition and Purpose of Use of Personal Information
With the customer's consent, the Company acquires personal information appropriately without resorting to deception or other wrongful means, and uses it for the following purposes:
(1) Providing various information from our corporate group
(2) Contacting customers regarding orders, shipping, payment processing, and after-sales service for our products
(3) Providing personal information to third parties to the extent necessary to achieve the aforementioned purposes
3. Prohibition of Disclosure and Provision of Personal Information to Third Parties
In principle, the Company will not disclose personal information to third parties without the customer's consent. However, in the following cases, we may disclose personal information as an exception. In such cases, we will conduct a rigorous investigation of the third party and perform necessary and appropriate supervision to ensure the secure management of the personal information.
(1) When prior consent or approval has been obtained from the customer
(2) When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual
(3) When personal information is disclosed to payment companies for identity verification, billing address verification, and credit checks
(4) When providing personal information to business partners; provided, however, that the information disclosed in such cases shall be limited to the scope necessary for business operations
(5) When provision is required by law
4. Use of Cookies
To provide better service, the Company may use cookies; however, this does not allow for the collection of personally identifiable information and does not infringe upon the customer's privacy. If you do not wish to accept cookies, you can change your browser settings.
* A cookie is information sent from a server computer to the customer's browser and stored on the hard disk of the computer being used by the customer.
5. Use of SSL
When inputting personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent such information from being intercepted, interfered with, or falsified.
* SSL is a function that encrypts information to prevent eavesdropping and data falsification during transmission and reception. Using SSL allows for safer transmission of information.
6. Changes to the Privacy Policy
The Company may change the contents of this Privacy Policy without prior notice due to business needs, the enactment of new laws, amendments to existing laws, or other circumstances. In the event of a change, we will post the update on this website. Please check the latest content on this page when using our services.
7. Contact for Disclosure, Correction, etc., Regarding Personal Information
If a customer requests disclosure of their own personal information, the Company will disclose it promptly. At that time, if the customer's identity cannot be verified, we will not comply with the request. If there is an error in the content of the personal information and the customer requests correction, addition, or deletion, we will investigate and respond to such requests promptly. At that time, if the customer's identity cannot be verified, we will not comply with these requests.
Inquiries are accepted via the link below.
Click here for inquiries
SHOP